Managed Service Plans

Server Bays offers proactive desktop care by monitoring and taking action as soon as a potential problem occurs. This means less downtime for your business, and less frustration for employees.

Our proprietary process automatically monitors your devices and allows our team to notice before something goes wrong. If something is detected at 1am, someone from our team will notice and take action as soon as possible.

Additionally, our plans offer technical support 24/7/365 to you and your staff, we are always here either remotely or onsite at no additional cost.

What Do We Cover In a Managed Service Plan?

Desktop Computers

  • General Repairs
  • Hardware Replacement
  • Virus Protection
  • Software Support
  • Email Support
  • Updates
  • Monitoring

Network Infrastructure

  • Switch & Server Monitoring
  • Problem Analysis
  • Onsite & Remote Fixes
  • Network Activity Reports
  • Network Segmentation

Tech Essentials

  • New Software Installation
  • Basic WiFi Troubleshooting
  • Basic Firewall Analysis
  • Recurring System Optimization